Goods inspection policy

As PHEVA currently does not offer delivery, all product inspections are carried out directly in-store at the time of purchase.

Customers are kindly requested to check the products (quantity, appearance, and condition) carefully before making payment.

Once payment is completed and the customer leaves the store, PHEVA does not support returns or exchanges in cases of change of mind.

If any issue related to product quality is identified, customers can contact the store directly for assistance.

Thank you for your understanding.