Delivery Policy

To ensure the quality of our products, PHEVA currently only supports same day delivery for orders within 10km of a PHEVA store.

The shipping is done by shipping service (Grab). The shipping fee is calculated at the time of delivery and is paid directly to the shipping company. PHEVA staffs will contact with the exact amount before delivery. Order in Da Nang and Hanoi are free of charge for all orders from 1.500.000d.

For delivery on the same day as the order, order time limit is 6:30 pm. After 6:30 pm., order will be shipped on the next business day.

Order can be cancelled before shipping by contacting the store or telling PHEVA staff during the contact prior to delivery. If a VAT invoice with company information is requested, Pheva staff must be notified before delivery.

Ordering and delivery policies may change depending on operating conditions and will be notified to customers except in cases of force majeure.